Contact Us | SG Online Casino (OCS)

How to contact OCS quickly and safely? This is a question asked by many players who have bet on our site.

A reputable, professional, and quality betting site like Online Casino Singapore cannot lack customer care service.

At Online Casino Singapore, the switchboard is the place to meet all customers’ needs. If players have any questions, contacting us is the fastest way to handle the problems.

To be able to serve players in the best way, OCS provides online support anytime, anywhere, 24/7, fast, and extremely professional. When members have questions, just contact online support for immediate advice without worrying about waiting.

OCS Contact Forms

The working style of the staff is the most accurate and realistic reflection of the online casino’s customer service. OCS owns a team of dedicated and professional consultants. OCS’s call center is the place to meet all the support needs that customers set.

Suppose you have difficulty in registering an account, depositing and withdrawing money, or any other problem.

Please immediately contact the support and customer care department via live chat, phone, email for 24/7 support, ready to answer any questions. We will receive and process bettors’ requests when they cannot solve them.

OCS members can contact the system through the following channels:

(1) Directly call the OCS Call Center

The fastest way to solve the problem is to call the OCS switchboard directly with the Hotline number. The staff works 24/7, quickly responding to all calls.

Players can directly present the problems they are facing during the betting process. The two sides will discuss how to handle the problem, and players will follow the instructions of the service staff.

  • Hotline: …………………………….……………
You can get in touch with us by several methods
You can get in touch with us by several methods

(2) Chat online with OCS Call Center

A hotline is a form of urgent service, and online chat is the right form at any time, anywhere. Players using this form also do not lose service fees.

Simply put, players go to the OCS website, click on the chatbox and start a conversation. The staff at our site have an extremely high response rate, quickly handling the problem without affecting the fun of the players. Online chat is also the most widely used method today.

Live chat is highly appreciated for customer responsiveness from our staff. This form is even better when it does not collect any fees.

For these reasons, contacting OCS through the chatbox provides a convenient and efficient experience for each member of the online casino.

(3) Send Email to OCS

During the betting process at the online casino, new players may have questions about how to register or members who do not understand the promotion issue and want to look up certain information.

The best player should choose to send an email to contact. This method is simple, suitable for many customers, and only takes a few short minutes to complete. You can contact OCS through the following email address:

  • Email: …………………………….……………

We will proceed to receive and process requests from customers as quickly as possible. Therefore, you can completely trust and choose us.

Notes To Know When Contacting Us

In order to optimize the communication process with OCS, you should note a few issues as follows:

  • Prepare the questions and concerns you want to present to us in advance. When the Call Center connects, you can raise the issue scientifically and understandably. That way, the new team of consultants can quickly answer you.
  • If you choose to contact via email, you need to put a short title as the problem that needs to be solved. Because our communication system receives a lot of emails every day. This way of setting the email subject line will help our staff identify urgent issues to prioritize handling for you.
  • There will be some cases where players cannot contact us via hotline or online chat. The cause is network congestion, or the switchboard receives too many customer requests. Therefore, you should wait a few minutes before contacting us again. When the situation of overloaded consulting requests is satisfactorily resolved, the customer care department will quickly recover.

OCS Consulting Services Reviews From Customers

To achieve today’s achievements is not easy. OCS has had to make a lot of efforts, be meticulous in every stage of operation from products to services, prestige, and quality in all aspects. 

Thanks to that, our site has received countless great reviews from members:

  • The customer care staff is enthusiastic, professional, thoughtful, and very considerate.
  • Staffs are knowledgeable and experienced in the field of betting and handle problems quickly.
  • Fast response speed, 24/7 service does not affect the fun of players.
  • Diverse contact forms, clearly published methods, easy to search.
Professional customer care service
Professional customer care service

How To Directly Contact The Bookmakers At Ocs?

Online betting is a customer service-based business. Therefore, the customer support factor is one of the key keys to evaluating an online betting site.

Checking customer service at bookmakers is also one of the priorities in assessing the reputation of bookmakers at our site. The bookies featured in our rankings need a support channel to operate continuously and effectively.

If you have problems related to the bookie’s betting and entertainment services such as slow money in the wallet, promotions not as advertised, account problems such as forgetting passwords, or all kinds of problems.

If you believe that the issue is within the jurisdiction of the bookie, please contact the bookie’s customer support department to request support and handle it through the contact methods that the bookie provides.

Usually, a bookie will specify information about Hotline, Email, and chat channels like Telegram, Viber, Messenger, and online chat right on the website.

No matter what happens at any bookie, you can contact customer service by:

  • Chat directly via live chat at their homepage.
  • Call the hotline number.
  • Contact via Email of the online casino.
  • Chat through other channels such as Skype, Telegram, Viber, Messenger, etc.
  • The bookie will display all specific contacts in the “Contact” section on the homepage. You can click to view the information.

How to contact OCS quickly and safely? Surely you have found the answer after following the above article, right! Hopefully, players can better understand how to contact and quickly solve their problems with the above article. Good luck to you!